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Pepper Pay Underwriting Documentation Requirements

Based on a combination of risk level and volume, merchants may be required to submit additional documentation.

The bank may request additional documentation, require reserves or other restrictions based upon the information received, the business model, financial concerns, or many other factors.

MCCs That Typically Accept EBT Payments

Requirement Level I & Level II Moderate & High
Complete Merchant Application and Agreement signed by an owner or officer of the business. (Note: a manager or general manager is not necessarily an owner or officer. If so, please provide official proof). If additional MID, an Additional Location Form Yes Yes
Ultimate Beneficial Owner (UBO) - Ultimate Beneficiary Owners (UBO) need to be listed on the application for each owner that owns 25% or more of the business (part of app) Yes Yes
Application should reflect 25% ownership aside from beneficial ownership (part of app) Yes Yes
Completed fee schedule (part of app) Yes Yes
Signed Bank Disclosure (part of app) Yes Yes
Personal guarantee (part of app) Yes Yes
List of all URL's and mobile app's (marketing and card accepting) associated with processing accounts (required for e-commerce Merchants) (part of app) Yes Yes
A complete site survey executed by the ISO or 3rd party vendor where applicable (part of app) As applicable As applicable
Copy of Government Issued Photo ID that is not expired (Ex. Driver's license, Passport or other government issued picture ID)
*For non-US citizens, EAD and ITIN are required additionally
Yes Yes
Copy of preprinted voided check with Merchant name/address or bank account reference on bank letterhead. Yes Yes
Verification that the Merchant is in adherence with the most current PCI DSS and Card Brand requirements. Yes Yes
Completed MO/TO Internet Questionnaire Yes (if MOTO, eCommerce over $250K) Yes
One of the following is required:
  • Copy of merchant's business certificate, articles of incorporation or other corporate governance documents that evidence existence and ownership
  • Completed site visit form
  • Copy of SS-4 letter from IRS
Yes Yes
Most recent consecutive three months Merchant processing statements.
(Not required for startups).
Yes (if volume is greater than $150K monthly) Yes
Most recent consecutive three months Merchant bank account statements OR a bank account reference on bank letterhead signed by a bank officer. Yes Yes
Most recent personal financial statement and/or tax return from primary Merchant owner or officer. Yes (if greater than $1M) Yes (if startup OR Moderate and HR volume greater than $250K)
Most recent two years of CPA or management prepared, preferably audited, Merchant financial statements and/or tax returns. Tax returns must include supporting schedules. Financial statements must minimally include income statements and balance sheets. Yes (if greater than $1M) Yes (if volume is greater than $125K monthly)
Copies of brochures/catalogs/ads/order forms for card-not-present Merchants without detailed websites. No Yes
Executive Summary detailing the transaction flow, risk assessment & exposure, financial and credit analysis, and approval justification and loss prevention strategy/mitigates. No Yes (High Risk, only if requested)