Pepper Pay Protect

Secure your revenue, business integrity, and invaluable data with Pepper Pay Protect, your first line of defense against chargebacks.

Learn how to manage your chargebacks responses quickly and efficiently directly within the dashboard.

We understand that chargeback prevention is not just a precaution; it's a fundamental aspect of your overall management strategy. Pepper Pay Protect equips you with a comprehensive suite of tools to thwart preventable disputes, significantly reducing chargebacks and safeguarding your hard-earned revenue. With our Rapid Dispute Resolution (RDR) service, experience the power of automatic refunds based on your specific merchant-set parameters. This dynamic system yields immediate and substantial enhancements to your merchant account performance.

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Complete Coverage against fraud, friendly fraud & chargebacks

Protect your revenue

Beyond just recovering revenue you've already earned, Pepper Pay Protect provides better fraud targeting and chargeback management to stop illegitimate disputes without impacting sales and the customer experience. You work hard to grow your revenue, we fight fraud and friendly fraud alike to protect your bottom line.

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Protect your business

Pepper Pay Protect provides e-Commerce business with the online payments expertise, connectivity and visibility to compete in the new world of digital payments. Our customers rely on our industry leading solutions and highly experienced team members to prevent e-Commerce fraud, minimize chargebacks and protect their revenue all while forming new streams of revenue and future-proofing their business operations. Our chargeback management platform is designed for businesses big to small, brick and mortar to online, and everything in between. We cover online sales for digital and physical products, transactions of any size and purchases from anywhere around the globe.

Protect your data

Pepper Pay Protect integrates your transaction data with the most effective tools to deflect disputes, resolve chargebacks and recover revenue from friendly fraud.

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The Easiest-to-Win Fight is the One That You Avoid

That's why chargeback prevention is a crucial first step in your management strategy. Pepper Pay Protect has everything you need to prevent the preventable.

  • Start seeing results in as little as 24 hours
  • Prevent up to 50% of chargebacks
  • Solve issues up to 5 weeks sooner
Protect your business TODAY
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Work With a Company You Can Trust

Chargeback Management Made Simple

Pepper Pay Protect sends your fulfillment data to the point of inquiry

Our dashboard makes it simple for business owners to manage chargebacks digitally. When you receive a chargeback, you are notified via email and/or SMS text by our dashboard. Upon logging in, our system will provide insight regarding which documents need to be uploaded based on the reason code. Simply drag and drop to submit them.

Our Proactive Approach

Pepper Pay works directly with banks, card brands, and processors, in near real time, to proactively manage chargebacks via our industry-leading chargeback management solution and in-house 24/7/365 customer support.

Built With Real Time Data

Pepper Pay has built and deployed learned algorithms which work to proactively block fraudulent transactions and prevent disputes by automatically correlating data to make risk assessments in near real time.

Rapid Dispute Resolution (RDR)

This system handles automatic refunds, also based on merchant-selected parameters. However, RDR is VISA-only, so does not provide the same coverage as Ethoca or CDRN alerts. RDR can provide significant immediate improvement to merchant account performance and multiple case studies have been found to reduce chargebacks on average by over 35%.

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