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Complete Coverage against fraud, friendly fraud & chargebacks

Protect your revenue

Beyond just recovering revenue you’ve already earned, Pepper Protect provides better fraud targeting and chargeback management to stop illegitimate disputes without impacting sales and the customer experience. You work hard to grow your revenue, we fight fraud and friendly fraud alike to protect your bottom line.

Protect your business

Pepper Protect provides ecommerce business with the online payments expertise, connectivity and visibility to compete in the new world of digital payments. Our customers rely on our industry leading solutions and highly experienced team members to prevent eCommerce fraud, minimize chargebacks and protect their revenue all while forming new streams of revenue and future-proofing their business operations.
Pepper Protect’s chargeback management platform is designed for businesses big to small, brick and mortar to online, and everything in between. We cover online sales for digital and physical products, transactions of any size and purchases from anywhere around the globe.

Protect your data

Pepper Protect integrates your transaction data with the most effective tools to deflect disputes, resolve chargebacks and recover revenue from friendly fraud.

The Easiest-To-Win Fight Is The One That You Avoid

That’s why chargeback prevention is a crucial first step in your management strategy. Pepper Protect has everything you need to prevent the preventable.

Start seeing results in as little as 24 hours
Prevent Up To 50% Of Chargebacks
Solve Issues Up To 5 Weeks Sooner
Protect Your Business With Chargeback Protection

Work with a company you can trust

  • Stop Disputes

      Pepper Protect sends your fulfillment data to the point of inquiry

    • Enhance your descriptors directly on cardholders’ statements

    • Inform & support your customers before they start disputes

    • Inform issuing banks to stop friendly fraud

  • Reduce Chargebacks

      Pepper Protect integrates all your alerts from disputes

    • Resolve dispute without chargebacks

    • Automate refunds for immediate customer satisfaction

    • Reveal duplicate alerts and fraud data

  • Recover Revenue

      Pepper Protect mobilizes your transactions to fight chargebacks & win

    • Compelling evidence automatically sent to fight fraud for you

    • Optimized dispute data for better win ratios

    • Complete integration with your gateway, CRM, fulfillment data & merchant account

Rapid Dispute Resolution (RDR)

This system handles automatic refunds, also based on merchant-selected parameters. However, RDR is VISA-only, so does not provide the same coverage as Ethoca or CDRN alerts. RDR can provide significant immediate improvement to merchant account performance and multiple case studies have found to reduce chargebacks on average by over 35%.

Reduce chargebacks on average by over 35%

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